Privacy Policy

Trailfoody knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy for the Trailfoody.com web site (the “Site”).

If you have questions or concerns regarding this statement, you should contact us at customerservice@trailfoody.com.
This privacy policy covers only information that is collected through the Site and does not cover websites to which we link.

 


 

Notice Of Information We Collect And How We Use It

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

In general, our collection and use of information is as follows:

  • Trailfoody will not sell or disclose your name or email address to third parties without your explicit consent, except as specified in this privacy policy.
  • When you subscribe to Trailfoody, we will collect personal information such as your name, e-mail address, shipping address and credit card information. We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment as described in this privacy policy.
  • When you subscribe to Trailfoody, we will collect non-personal information such as your age, gender, and other demographic information. We use this information when considering future products to include in our service, evaluate the performance of our site, and to generate anonymous statistics on our subscriber base.
  • Trailfoody automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request.
  • Trailfoody uses information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in Trailfoody’s user registration databases when you register with Trailfoody. IP addresses may be used for various research purposes, and/or delivering unique functionality to our service.

Information We Collect About Anonymous Visitors

We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community.

Log Files

Like many Web sites, we automatically gather certain information about our Site traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base.

We do not link this automatically collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. As noted above, we do not link the information we store in cookies to any personally identifiable information you submit while on our site. This privacy policy covers the use of cookies by the Site only and does not cover third party websites that we may be linked to.

Some of our business partners use cookies on our site for the purpose of targeted advertising purposes. IP addresses, cookie identifiers and website activity are examples of the data that is collected. This data may be used by third parties to target advertising on other sites based on a user’s online activity. You may opt out of receiving targeted advertising on this page www.aboutads.info. We have no access to or control over these cookies.

Registration

In order to use some features of this Site, you must first subscriber to the Trailfoody service. During registration you are required to give truthful contact information (such as name and email address) in accordance with our terms of use. We use this information to contact you about the services on our site in which you have expressed interest.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as a credit card number and expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Surveys Or Contests

We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.

We use this information to notify contest winners and award prizes, to monitor site traffic, or to personalize the site (in the case of anonymous information collected in surveys) and to send participants an email newsletter.

Referal

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Trailfoody stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

If you choose to send a gift to a friend, we will ask you for your friend’s name and email address. Trailfoody uses this information in the same way it uses customer information as specified in this policy.

Your friend may contact us at customerservice@trailfoody.com to request that we remove this information from our database.

Communication From Us Or The Site

Special Offers And Updates

We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails from us on our registration page.

Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Service-Related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to setup your account. We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. You may contact customer service at customerservice@Trailfoody.com.

ID And Address Verification

We use a third party to verify your identity and address for shipping purposes.

Conditions Under Which We Share Information

Aggregate Information (Non-Personally Identifiable)

We share aggregated demographic information about our user base with our partners. This information does not identify individual users.
We do not link aggregate user data with personally identifiable information.

Personally Identifiable Information

Except as discussed below, we do not share Personally Identifiable Information with Third Parties.

Agents

We may use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Site; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.

Choice/Opt-Out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at customerservice@Trailfoody.com.

Links To Other Sites

The Site contains links to other sites that are not owned or controlled by Trailfoody. Please be aware that we are not responsible for the privacy policies of such other sites.

We encourage you to be aware when you leave the Site and to read the privacy policies of each and every Web site that collects personally identifiable information.

This privacy policy applies only to information collected by the Site.

Access To Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at customerservice@trailfoody.com.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We use a third party payment service in lieu of directly processing your credit card information. By submitting your credit card information, you grant Trailfoody the right to store and process your information with the third party payment service, which it may change from time to time; you agree that Trailfoody will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider’s terms of service; the current version of which is attached as a link at www.stripe.com/us/legal. You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.

If you have any questions about security on our Web site, you can email us at customerservice@trailfoody.com

Changes In This Privacy Policy

If we decide to change our privacy policy, we will post changes to this privacy policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make changes that materially affect our uses or disclosures of personally identifiable information that we have previously collected, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at customerservice@Trailfoody.com.